Shipping & Returns

Shipping Policy

• We offer delivery services across the UAE.

• Shipping timelines may vary depending on product availability and location.

• Customers will be notified once the order has been dispatched.

• Delivery charges, if applicable, will be displayed at checkout or communicated during order confirmation.

Order Processing

Orders are processed after payment confirmation. Processing times may vary during peak seasons or promotional periods.

Returns Policy

We aim to ensure customer satisfaction. If you receive a damaged or incorrect product:

• Contact us within 48 hours of delivery.

• Provide order details and product images (if applicable).

• Products must be unused and in original packaging.

Returns are subject to inspection and approval.

Non-Returnable Items

Certain products may not be eligible for return due to hygiene, clearance, or special order conditions.

Refunds

Approved refunds will be processed through the original payment method within a reasonable timeframe.

Contact for Returns

Email: shafi@ozeeintl.com
Phone: +971 56 324 3526